Most major currency pairs (USD, EUR, GBP) are processed within 1-2 hours. Exotic currencies may take up to 24 hours depending on local banking hours.

No. Rock Finance is free to join. We only charge a small transparent fee per transaction which you see before you confirm any payment.

Safeguarding is a regulatory requirement where we keep 100% of your funds in separate bank accounts from our company's own money. Your funds are always accessible to you.

1. Service Agreement

This Agreement is between you ("User") and Rock Finance Ltd. By accessing our platform, you agree to be bound by these terms, our Privacy Policy, and our Cookie Policy.

2. KYC and Onboarding

We are legally obligated to perform "Know Your Customer" checks. You must provide valid ID and proof of address. We use third-party biometric verification to ensure account security.

Regulatory Notice: We do not provide services to residents of OFAC-sanctioned countries or high-risk jurisdictions as defined by the FATF.

3. Electronic Signatures

By clicking "Accept" or "Confirm," you provide your legally binding electronic signature. You agree that all communications, agreements, and notices will be provided to you electronically.

4. Data Protection (GDPR)

Your data is processed in accordance with General Data Protection Regulations. We only share data with essential third-party partners (like liquidity providers) to execute your transactions.

5. Dispute Resolution

In the event of a disagreement, you agree to first attempt informal resolution by contacting our compliance team. If unresolved, disputes shall be settled through binding arbitration in accordance with local financial laws.